Shipping & Returns
Shipping:
Free Secure shipping in Singapore and Malaysia is available for purchases above S$60. For orders below S$60, the Secure Shipping in Singapore and Malaysia is $4.80.
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As all our tees are painstakingly handcrafted individually in Singapore, it will usually take around 7-14 days to reach you (for orders in Singapore and Malaysia).
We also ship worldwide and the fees are auto calculated when you checkout. It will usually take around 10 - 21 days for Worldwide depending where you are at.
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Shipping Policy:
The That One is not liable for failed deliveries arising from the customer's provision of incorrect/incomplete addresses, addresses listed to commercial and government buildings, military facilities, restricted security clearance areas, educational institutions and any other addresses which may have restrictive mail room policies which prohibits personal packages to be received.
In the event of a failed delivery attempt, redelivery fees and courier arrangements will be borne and arranged by the customer. Returned packages can be self-collected at the Tai Seng office.